Shipping policy

SHIPPING POLICY

Orders are generally processed within 2–4 business days, excluding weekends and holidays. Processing may take slightly longer during new releases, promotions, and other high-volume periods.

SHIPPING RATES

Standard U.S. shipping is $9.95.

Orders of $125 or more qualify for free standard shipping.

Available shipping options and final charges are shown at checkout.

DELIVERY

Standard delivery usually takes 3–7 business days after the carrier receives the package. Carrier delays, severe weather, and holiday volume may affect delivery times.

Tracking information will be emailed when your order ships. Please allow up to 24 hours for tracking updates to appear.

LOCAL PICKUP

Free local pickup is available at:

Nevacared Apparel
113½ W. North St.
Suite B — Upstairs
Normal, IL 61761

Please wait until you receive confirmation that your order is ready before arriving.

Pickup Hours:

Tuesday–Saturday: 12–7 PM
Sunday: 11 AM–4 PM
Monday: Closed

ADDRESS ISSUES AND DELIVERY PROBLEMS

Customers are responsible for providing an accurate shipping address at checkout. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed.

If an order arrives damaged, is missing an item, or appears lost, contact us with your order number so we can review the issue and help determine the next step.