Return Policy

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Nevacared Apparel Return & Exchange Policy

Thank you for shopping with Nevacared Apparel! We want you to feel confident in your purchase. If you need to return or exchange an item, please review our guidelines below.

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Eligibility for Returns and Exchanges

• Return Period: Items must be returned within 30 days of the purchase date.

• Condition: All items must be in their original, unworn, and unwashed condition.

• Discounted Items: Items discounted by 20% or more are only eligible for exchange and not eligible for a refund.

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How to Initiate a Return or Exchange

1. Contact Us: Email our team at Nevacaredapparel@gmail.com to initiate your return or exchange. We’ll respond with return instructions and any additional information you may need.

2. Return Shipping Costs: Return shipping is the responsibility of the customer. We recommend using a trackable shipping service to ensure your package arrives safely.

3. Shipping Address:

Nevacared Apparel

113 1/2 W North St. Suite B Normal, Illinois 61761

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Refunds

• Processing Time: Refunds for eligible items will be processed once received and inspected, typically within 7–10 business days.

• Refund Method: Refunds are issued to the original payment method.

• Shipping Costs: Original shipping costs are non-refundable.

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Exchanges

Exchanges are available for eligible items. Return shipping for exchanges is the responsibility of the customer. Once we receive and inspect your return, we will process the exchange promptly.

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Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us at Nevacaredapparel.comwithin 7 days of receiving your order. We’ll arrange a replacement or refund based on your preference.

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If you have any questions or need further assistance, don’t hesitate to reach out to us at Nevacaredapparel@gmail.com . We’re here to help.

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